Responsible Gaming

Gamble for entertainment

Casino games are based on chance. Each result is uncertain, and there is no guaranteed system, strategy or method that can ensure a win. Previous results do not predict future results, and a series of losses does not mean that a win is due. Treat every bet as an entertainment expense rather than an investment or source of income.

Only gamble with money that you can afford to lose after essential expenses and other commitments have been covered. Your gambling budget should not include money needed for rent, mortgage payments, food, utilities, transport, education, medical costs, debts, savings or emergencies. If losing the money would create stress or affect your ability to meet an obligation, it should not be used for gambling.

Before starting a session, decide how much money and time you are prepared to spend. Write down or otherwise record your limits so that they are clear before you begin. Decide when you will stop, and follow that decision even if you are winning or losing. Avoid changing your plan while playing, especially when you are frustrated, excited or trying to recover money.

• Gamble only when you are calm, alert and able to make clear decisions.
• Do not gamble while affected by alcohol, medication or other substances.
• Take regular breaks and avoid long, uninterrupted sessions.
• Keep gambling separate from household and essential spending.
• Do not borrow money or use credit to continue gambling.
• Never chase losses by increasing bets or playing for longer.
• Do not gamble to escape stress, boredom, loneliness or personal problems.
• Remember that choosing not to gamble is always a responsible option.

Gambling should not be used as a way to change your mood or manage difficult feelings. If you notice that you are gambling when you feel anxious, upset, lonely or under pressure, consider taking a break and speaking with someone you trust. A doctor, counsellor or independent gambling support service may also be able to help you understand what is happening and identify practical next steps.

Manage your time and spending

Personal limits can help you keep gambling within a planned budget. Depending on the account, product and applicable requirements, available controls may include deposit limits, wagering or loss limits, session reminders, time-outs, temporary breaks and self-exclusion. Review the options available through your account and select settings that reflect your circumstances, not an amount based on hoped-for winnings.

A limit is usually most useful when it is set before gambling begins. Consider setting a daily, weekly or monthly spending limit, together with a maximum session length. Start conservatively if you are unsure what amount is appropriate. A lower limit can help you identify changes in your gambling before they become difficult to manage.

Taking a temporary break

A temporary break may be appropriate if gambling is taking more time than planned, affecting your sleep or routine, or causing concern about spending. During a break, remove easy access to gambling where possible and avoid moving to another gambling service to continue playing. Use the time to review your budget, consider how gambling has affected you and talk with a trusted person.

Self-exclusion

Self-exclusion is a stronger restriction for people who want to stop gambling for a specified period or longer. If you decide that self-exclusion is suitable, use the available account or support process to request it. Do not attempt to create another account, provide inaccurate information or use another person’s account during a self-exclusion period. If you are finding it difficult to stop, independent support can help you make a plan and maintain the break.

Account tools are useful safeguards, but they are not a substitute for personal support, financial advice or health care. If gambling has caused debt, conflict, anxiety or other harm, consider using several measures together. Restrict access to gambling, review your finances, tell someone you trust and seek help from an independent support service.

1. Choose a spending limit before you play.
2. Choose a maximum session time and plan regular breaks.
3. Stop when your money or time limit is reached.
4. Review your activity regularly rather than relying on memory.
5. Lower your limits or take a break if your gambling increases.

Recognise signs of gambling harm

Gambling harm can develop gradually, and you do not need to gamble every day or lose a particular amount of money for it to be a concern. The important question is whether gambling is affecting your wellbeing, relationships, work, study, responsibilities or financial security. Early action can make it easier to regain control.

The following signs may indicate that a break or additional support is needed:

• Spending more time or money gambling than you intended.
• Trying to win back money after a loss or increasing bets to recover losses.
• Feeling restless, irritable or anxious when you cannot gamble.
• Thinking about gambling frequently or finding it difficult to focus on other activities.
• Hiding gambling activity, losses or transactions from family and friends.
• Borrowing money, selling possessions or using credit to gamble.
• Missing work, study, appointments or personal responsibilities because of gambling.
• Arguing with people close to you about gambling or its financial effects.
• Gambling to cope with sadness, stress, anger or other difficult emotions.
• Feeling unable to stop, even after deciding to take a break.
• Returning to gambling soon after deciding that it is causing harm.
• Feeling regret, shame or distress but continuing to gamble.

If any of these signs apply to you, stop gambling and take the concern seriously. You do not have to manage it alone. Speaking openly with a partner, family member, friend, doctor, counsellor or independent gambling support service can be a practical first step. Support is available for people who gamble and for people affected by someone else’s gambling.

Financial concerns

If gambling has created financial pressure, avoid taking out new loans or using further credit to cover losses. Consider contacting a free or independent financial counselling service in Australia for guidance about your options. Keeping records of gambling transactions, bills and other expenses can help you understand your financial position and discuss it clearly with a qualified adviser.

Do not try to solve gambling losses by making larger bets. Chasing losses can increase financial harm and make it harder to stop. Restricting access to gambling, involving a trusted person in financial decisions and seeking independent advice may help you take control of the situation.

Protect yourself and get support

Protect your account

Gambling is only for people who meet the applicable legal age and eligibility requirements. Do not allow children or other unauthorised people to access your account. Keep your login details private, use suitable device security and log out when you finish. Do not share passwords, payment details or account access with friends or family.

Use your own account and approved payment methods only. Do not use another person’s account or payment method, and do not allow another person to gamble through your account. Regularly review your account and payment activity so that unexpected transactions can be identified promptly. If you think someone has accessed your account, stop using it and raise the concern through the available support process.

Talk to someone early

If you are concerned about your gambling, tell someone you trust what is happening. A partner, family member or friend may be able to help you maintain limits, review spending and avoid gambling during a break. You can also seek confidential assistance from an independent Australian gambling support service, health professional or financial counsellor.

If you want information about account restrictions, responsible gaming tools or a break from gambling, use the available Betibet Casino support process. You can ask about the controls that may apply to your account and how to request a restriction or self-exclusion. Support staff can explain account options, but they cannot decide your personal limits or guarantee a particular gambling outcome.

Urgent assistance

If you feel overwhelmed, unsafe or at risk of harming yourself or another person, seek urgent assistance through appropriate emergency or crisis support in your area. Gambling losses are never a reason to put your safety at risk. If someone close to you is affected by gambling harm, encourage them to seek professional support and look after your own wellbeing as well.

Responsible gaming is an ongoing process. Review your habits regularly, keep your limits realistic and act early if gambling begins to feel less enjoyable or harder to control. Taking a break, closing your account or asking for help are all responsible decisions.